Returns

Refund Policy

Eligibility

When refunds may apply

Refund eligibility can depend on consumer protection rules and the specific transaction details. If you believe a refund is appropriate, contact us and provide your order information.

Process

How to request a refund

  • Email us from the address used in your order request.
  • Include your name, email, and a brief description of the issue.
  • We will respond with next steps and any required verification.

We aim to handle requests fairly and without undue delay.

Timelines

Typical timelines

Response and processing times can vary depending on the request and any required checks. We will provide status updates by email.